Terms of Service

1. Introduction and Acceptance

Welcome to FANTOOT Logistics ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our warehouse and shipping management services, including our website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

2. Definitions

• Services: All logistics, warehousing, shipping, and related services provided by FANTOOT Logistics
• User/Customer: Any individual or entity using our Services
• Shipment: Any package, goods, or items processed through our Services
• Platform: Our website, mobile applications, and digital interfaces

3. Services Provided

3.1 Warehouse Services

• Package receiving and inspection
• Temporary storage and inventory management
• Package consolidation and repackaging
• Order processing and fulfillment

3.2 Shipping Services

• Domestic and international shipping
• Real-time tracking and monitoring
• Customs clearance assistance
• Last-mile delivery coordination

4. User Responsibilities

• Provide accurate and complete information
• Not ship prohibited or restricted items
• Ensure proper packaging and labeling
• Comply with all applicable laws and regulations
• Pay all applicable fees and charges
• Maintain account security and confidentiality

5. Prohibited Items

The following items are strictly prohibited from our Services:

• Dangerous goods and hazardous materials
• Illegal substances and contraband
• Weapons and ammunition
• Perishable items without proper arrangements
• High-value items without insurance
• Counterfeit or infringing products

6. Fees and Payment

6.1 Fee Structure

Our fees are based on package weight, dimensions, destination, and service level. Current rates are available on our website and may be updated periodically.

6.2 Payment Terms

• Payment is required before shipment processing
• We accept major credit cards, bank transfers, and digital payments
• All fees are quoted in USD unless otherwise specified
• Applicable taxes and duties are customer's responsibility

7. Liability and Insurance

7.1 Limitation of Liability

Our liability for loss or damage is limited to the declared value of the shipment, not exceeding $100 per package unless additional insurance is purchased.

7.2 Insurance

We strongly recommend purchasing additional insurance for valuable items. Insurance claims must be filed within 30 days of delivery or loss.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our Services, you consent to our privacy practices.

9. Intellectual Property

All content, trademarks, and intellectual property on our Platform are owned by FANTOOT Logistics or our licensors. You may not use our intellectual property without express written permission.

10. Termination

We may suspend or terminate your access to our Services at any time for violation of these Terms, fraudulent activity, or other reasonable cause. You may terminate your account at any time by contacting us.

11. Dispute Resolution

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through our Platform or via email. Continued use of our Services constitutes acceptance of modified Terms.

14. Contact Information

For questions about these Terms or our Services, please contact us: