Privacy Policy

1. Introduction

FANTOOT Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our warehouse and shipping management services, including our website and mobile applications.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email, phone number, address)
• Payment and billing information
• Shipping and delivery addresses
• Account credentials and preferences

2.2 Shipment Information

• Package contents, weight, and dimensions
• Origin and destination addresses
• Tracking and delivery status
• Photos of packages and delivery confirmations

2.3 Technical Information

• IP address and browser information
• Device type and operating system
• Usage patterns and preferences
• Cookies and tracking technologies

3. How We Use Your Information

• Provide and maintain our shipping and warehouse services
• Process orders and manage shipments
• Communicate with you about your shipments and account
• Improve our services and develop new features
• Comply with legal obligations and regulations
• Prevent fraud and ensure security
• Conduct analytics and research

4. Information Sharing and Disclosure

4.1 Service Partners

We may share your information with trusted third-party service providers, including shipping carriers, payment processors, and warehouse operators, to fulfill our services.

4.2 Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Shipment data may be retained for up to 7 years for regulatory compliance.

7. Your Rights

Depending on your location, you may have the following rights:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict processing of your information
• Data portability
• Object to processing for direct marketing
• Withdraw consent where applicable

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: